The experience was great

From the initial sale to the warranty, everything was handled smoothly and efficiently. I would recommend to anyone. Helpful and professional . From the initial sale to the warranty, everything was handled smoothly and efficiently. I would recommend to anyone. Helpful and professional . From the initial sale to the warranty, everything was handled smoothly and efficiently. I would recommend to anyone. Helpful and professional . View More

Very helpful and fast

Very helpful

Omar was very helpful great to work with very knowledgeable. Omar was very helpful great to work with very knowledgeable. Omar was very helpful great to work with very knowledgeable. View More

Outstanding Customer Support and IC333 Bed

The bed is exactly what we needed for my husband after a severe stroke. Omar provided excellent, professional and compassionate costumer support. He was very attentive and supportive and made sure our every need was taken care of. The bed is exactly what we needed for my husband after a severe stroke. Omar provided excellent, professional and compassionate costumer support. He was very... The bed is exactly what we needed for my husband after a severe stroke. Omar provided excellent, professional and compassionate costumer support. He was very attentive and supportive and made sure our every need was taken care of. View More

Amazing Customer Service

I needed a hospital bed for my husband to be able to return home after a severe stroke. I contacted three companies. Omar was the only person who got back to me. He was extremely supportive, compassionate and professional from our first conversation until the bed arrived. He went above and beyond every step of the way and understood how important having this bed was for my husband to be able to be at home. The bed is making his recovery easier for him.During what was a very stressful and demanding time, Omar’s support was such a blessing.I definitely would recommend the bed and am grateful for the customer support and service of this company. I needed a hospital bed for my husband to be able to return home after a severe stroke. I contacted three companies. Omar was the... I needed a hospital bed for my husband to be able to return home after a severe stroke. I contacted three companies. Omar was the only person who got back to me. He was extremely supportive, compassionate and professional from our first conversation until the bed arrived. He went above and beyond every step of the way and understood how important having this bed was for my husband to be able to be at home. The bed is making his recovery easier for him.During what was a very stressful and demanding time, Omar’s support was such a blessing.I definitely would recommend the bed and am grateful for the customer support and service of this company. View More

We received great service!

Omar recommended some mattresses for my mom's hospital bed. At 90, Mom wants comfort so she can sleep peacefully.Well I found the perfect mattress for Mom thanks to Omar's recommendations.Medshopdirect offers a variety of mattress options and sizes. I purchased Icare's IC30. What a great choice that was! Mom loves that it fits her bed better, has a nice thickness and gives her the support she wants. Plus Mom said it is so comfortable. I will buy again at Medshopdirect for their great selection, good pricing, friendly staff, ease of purchase, and timely delivery. Thanks again Omar! Omar recommended some mattresses for my mom's hospital bed. At 90, Mom wants comfort so she can sleep peacefully.Well I found the perfect mattress for... Omar recommended some mattresses for my mom's hospital bed. At 90, Mom wants comfort so she can sleep peacefully.Well I found the perfect mattress for Mom thanks to Omar's recommendations.Medshopdirect offers a variety of mattress options and sizes. I purchased Icare's IC30. What a great choice that was! Mom loves that it fits her bed better, has a nice thickness and gives her the support she wants. Plus Mom said it is so comfortable. I will buy again at Medshopdirect for their great selection, good pricing, friendly staff, ease of purchase, and timely delivery. Thanks again Omar! View More

Omar at MedShop was extremely helpful

our bed arrived on time, and we felt comfortable doing business with MedShop! our bed arrived on time, and we felt comfortable doing business with MedShop! our bed arrived on time, and we felt comfortable doing business with MedShop! View More

Omar went over and beyond to assist me with the purchase of my icare bed. I am in California and would recommend med shop direct for their ease of my purchase.

Omar went over and beyond to assist me! Omar went over and beyond to assist me! Omar went over and beyond to assist me! View More

Excellent Resource For Home Hospital Beds/Mattresses

I got the exact mattress I needed at an excellent price.Fast delivery.Plus, the customer service was superb! I got the exact mattress I needed at an excellent price.Fast delivery.Plus, the customer service was superb! I got the exact mattress I needed at an excellent price.Fast delivery.Plus, the customer service was superb! View More