Omar went over and beyond to assist me with the purchase of my icare bed. I am in California and would recommend med shop direct fortheir ease of my purchase.

I needed a hospital bed for my husband to be able to return home after a severe stroke. I contacted three companies. Omar was the only person who got back to me. He was extremely supportive, compassionate and professional from our first conversation until the bed arrived. He went above and beyond every step of the way and understood how important having this bed was for my husband to be able to be at home. The bed is making his recovery easier for him.

During what was a very stressful and demanding time, Omar’s support was such a blessing.

I definitely would recommend the bed and am grateful for the customer support and service of this company.

Omar is very polite and efficient. He goes out of his way to get the customer what they need andwant as soon as possible.He made himself available to answer our many questions and guided us through the entire process from ordering to delivery and assembly of the bed.The bed was quite comfortable.

The bed is exactly what we needed for my husband after a severe stroke.
Omar provided excellent, professional and compassionate costumer support. He was very attentive and supportiveand made sure our every need was taken care of.

Excellent and rapid service!

They had the best price on the adjustable bed I wanted to get for my mom and their service was excellent. Omar and Ivan were in regular communication with me from the minute that I placed my order until the bed was delivered and assembled. The white glove delivery and installation provider that they contracted with in my area was also excellent. I highly recommend this company.