Homecare Hospital Bed High Side Rail by Icare
Secure Checkout
Secure online checkout. We do not store customer payment data.
Contact Us
Business Hours: 9 AM - 6 PM CST
Phone: (833)-499-4450
Email: support@MedShopDirect.com
Secure Checkout
Secure online checkout. We do not store customer payment data.
Contact Us
Business Hours: 9 AM - 6 PM CST
Phone: (833)-499-4450
Email: support@MedShopDirect.com
High Side Rails by Icare are compatible with all Icare branded beds. The rails support the user and caregiver comfort in getting in and out of bed. Easy to install and comes with all of the installation pieces.
2 Year Standard Warranty
Standard warranty applies to high-side rails.
The warranty does not cover damage caused by wear and tear or misuse.
Colors between imagery and actual product may vary, due to manufacturing variations.
FREE GROUND SHIPPING
Once your order is placed, we will pre-authorize your credit card and you should receive a confirmation that your item has shipped within 5-8 business days with a tracking number. In the event there will be a delay we will reach out to you with a timeline. If you do not hear from us within that time please email us at support@medshopdirect.com
Please view the states we ship Free to:
Maine, New Hampshire, Vermont, Massachusetts, Rhode Island, Connecticut, New York, Pennsylvania, New Jersey, Delaware, Maryland, Virginia, West Virginia, North Carolina, South Carolina, Georgia, Florida, Alabama, Mississippi, Tennessee, Kentucky, Ohio, Indiana, Illinois, Michigan, Wisconsin, Minnesota, Iowa, Missouri, North Dakota, South Dakota, Nebraska, Kansas, Montana, Wyoming, Colorado, New Mexico, Washington, Oregon, California, Nevada, Utah, Idaho, Arizona, Oklahoma, Texas, Arkansas, Louisiana.
Currently we do not export internationally nor fulfill orders outside of the
mentioned 48 states.
Once you receive your item, please take images and immediately contact us if it arrived damaged. This will give us an opportunity to open a case with the shipping company and/or the product manufacturer.
If you are certain you want to return an item, note there is a minimum 20% restocking fee. You will also be responsible for return shipping fees and the 2.9% processing fees. Any amount remaining will be returned to you to your original form of payment and the time can depend on your bank and this usually does not take more than 10 business days. All returns must be initiated within 30 days.
For custom beds from manufacturer Icare note that returns are not possible. To initiate a return, contact us at Support@medshopdirect.com and/or call us at 833-499-4450. You can expect a response to your email within 1-2 business days, and a call back on the following business day within business hours if we missed your call.
Please note business hours are Monday - Saturday 9AM to 6PM CST.
If you find a better price anywhere let us know and we will price match. Prices must include shipping.