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Rotating Hospital Bed with Mattress & Massage for Seniors | Starsleep Orin Rotating Bed

  • Size: 39"x91"x43"
  • One-Touch 90° Rotation Revolutionary rotating design brings seniors safely to bedside for easy transfers, eliminating dangerous twisting and dramatically reducing fall risks
  • Ultimate Flexibility Transforms from sleep bed to sit-up bed to rotating chair bed to lift bed, meeting every daily need
  • Massage, Heating, and Monitoring Luxury four-zone air massage with heating plus smart health monitoring apps make this feel like spa equipment, not medical furniture for seniors
  • Mattress Included (6.3" thick)
  • Package Dimensions: 85”x37”x15” @ 220 lbs. and 68”x39”x13” @ 110 lbs.
  • Note: Not engineered for Quadriplegics because some leg strength is required.
$4,299.00
$4,299.00 - $4,299.00
Current price $4,299.00
Original price $4,299.00 - Original price $4,299.00
Original price
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Shipping

FREE GROUND SHIPPING

  • Ships to: Lower 48 contiguous states in the United States
  • Ships via: FedEx, UPS, or Motor Freight
  • Standard 5-8 Day Shipping
  • All orders after 3pm CST will be processed the following day

Once your order is placed, we will pre-authorize your credit card and you should receive a confirmation that your item has shipped within 5-8 business days with a tracking number. In the event there will be a delay we will reach out to you with a timeline. If you do not hear from us within that time please email us at support@medshopdirect.com

Please view the states we ship Free to:
Maine, New Hampshire, Vermont, Massachusetts, Rhode Island, Connecticut, New York, Pennsylvania, New Jersey, Delaware, Maryland, Virginia, West Virginia, North Carolina, South Carolina, Georgia, Florida, Alabama, Mississippi, Tennessee, Kentucky, Ohio, Indiana, Illinois, Michigan, Wisconsin, Minnesota, Iowa, Missouri, North Dakota, South Dakota, Nebraska, Kansas, Montana, Wyoming, Colorado, New Mexico, Washington, Oregon, California, Nevada, Utah, Idaho, Arizona, Oklahoma, Texas, Arkansas, Louisiana.


Currently we do not export internationally nor fulfill orders outside of the
mentioned 48 states.

Returns

Return And Refund Policy

MedShop Direct — Return & Refund Policy
Last updated: [7/3/2025]

Thank you for shopping with MedShop Direct. We want you to be completely informed about how returns and refunds are handled. Due to the specialized nature of medical equipment, strict hygiene standards, and manufacturer requirements, we maintain clear policies to protect all customers. Please read this carefully.

RETURN REQUEST TIMEFRAME

We provide a 30 days return window. You must submit your return request within 7 calendar days of receiving your order. Requests made after this period will not be eligible for return.

Once your return is approved and a Return Merchandise Authorization (RMA) is issued, the item must be received back to the address provided within 30 days. Returns received after this timeframe may be refused.

You must contact us first to obtain a Return Merchandise Authorization (RMA) at support@medshopdirect.com or 833-499-4450.

Returns sent without an authorized RMA will be refused and no refund will be issued.

DELIVERY ACCEPTANCE

Once a product has been delivered and accepted at the specified delivery address, the sale is considered final regardless of who accepted delivery at that location. Customers are responsible for:

  • Being available at delivery or ensuring authorized recipients are present
  • Coordinating with all parties at the delivery location prior to delivery
  • Any delivery accepted by anyone at the delivery address

Products delivered to addresses provided by the customer, or accepted by any person at the delivery location, are considered successfully delivered and are subject to standard return restrictions per manufacturer and company policy.

ELIGIBILITY & CONDITION REQUIREMENTS

To qualify for a return:

The item must be new, unused, unassembled, and in original packaging, with all original parts, manuals, tags, and accessories intact.

Indications of use include, but are not limited to: scratches, cracks, dirt, pet hair, odors, signs of installation, wear to cushions, rails, or fabric, or missing accessories.

Any item that has been installed, assembled, used, modified, or damaged is not eligible for return and will be refused.

Custom-built or special-order items are final sale and non-returnable once production has begun.

RETURN PROCESS

Request an RMA within your 7-day window by emailing support@medshopdirect.com or calling 833-499-4450. Include your order number, name, and the item you wish to return.

Once an RMA is issued, you must ship the item to the address provided within 14 days. Returns received after that timeframe may be refused.

Returned products will be inspected for damage and signs of use. If an item shows any signs of use or damage, no refund will be issued. If your item is not eligible for return after inspection, we will contact you. You will be responsible for return shipping if you want it shipped back to you.

DAMAGED OR DEFECTIVE PRODUCTS

Please inspect your product carefully upon delivery. If the item is visibly damaged or the wrong item was sent, please refuse delivery with the carrier whenever possible.

If your item was delivered without a signature and you discover it is damaged or incorrect, notify us within 3 days at support@medshopdirect.com or 833-499-4450 so we can help you arrange for a prompt replacement or repair if eligible under the manufacturer's warranty.

For Truck Freight and White Glove Deliveries:

  • When signing for delivery, note "Package Damaged" on delivery receipt if package appears damaged, even slightly
  • If package appears significantly damaged, you may refuse delivery - notify us immediately so we can expect the return shipment
  • If you accepted delivery and later discover missing or damaged parts, contact us immediately for free replacement parts (we typically have only a 48-hour window to file freight claims)
  • If we cannot replace parts, our carrier will pick up the original package and send a full replacement

Products reported as damaged or defective after the 3-day inspection period may not be eligible for replacement.

If damage is verified and covered by the manufacturer's warranty, we will work with you to arrange for the product to be repaired or replaced at no charge.

Damage due to misuse, neglect, improper handling, or unauthorized modifications is not covered and may void your warranty.

RETURN SHIPPING & COSTS

Return shipping is your responsibility. We strongly recommend using a trackable, insured method.

If your order included "free shipping," our original outbound shipping cost will be deducted from your refund.

If we arrange a prepaid return label at your request, that cost will also be deducted from your refund.

Outgoing freight and delivery service fees (Next-Day, Overnight, White Glove Delivery, or Tech Set-Up) are not refundable.

Missed scheduled carrier pickups may incur a minimum $75 fee per missed attempt, or the actual carrier charge, whichever is greater.

RESTOCKING FEES

All approved returns are subject to a minimum 30% restocking fee. Some manufacturers may charge higher restocking fees in line with their policies.

Higher Restocking Fees are in place for these specific Manufacturers/Vendors:

  • Graham-Field (GF) - Restocking Fee is 35% if the product is returnable. If the manufacturer does not authorize the return, the item is non-returnable and no refund will be issued.

Restocking fees cover inspection, processing, and repackaging costs.

UNAUTHORIZED RETURNS

Returns sent without an authorized RMA number will not be accepted or refunded.

If an unauthorized return is received, you must pay for return shipping back to you within 3 days or the item will be disposed of without credit.

HOSPITAL BEDS AND MATTRESSES

All hospital beds are exempt from return upon delivery due to hygienic reasons and manufacturer policies. Mattresses, mattress overlays, and bed foundations that have shipping damage upon delivery are eligible for repair or replacement - contact us immediately at support@medshopdirect.com or 833-499-4450. Defects reported after 72 hours of delivery will be covered under the manufacturer's warranty terms.

PARTS AND ACCESSORIES

Under no circumstances do we accept returns of parts that have been installed, assembled, or used. Verify compatibility prior to installation and use. Returns showing evidence of installation or use will be rejected with no credit issued, and return shipping costs will be charged to the customer.

Batteries are considered consumable parts and are not returnable for any reason. If your battery arrives damaged or has a manufacturer defect, we will replace it with the same specifications as ordered.

Authorized returned electrical items (such as controllers and control modules) may be tested for functionality before credits are issued.

For parts compatibility assistance, call 833-499-4450 with your unit's serial number. We can only provide parts support for products originally purchased from MedShop Direct.

EXCEPTIONS — NON-RETURNABLE PRODUCTS

Products Under $25 Are Non-Returnable:

MedShop Direct does not accept returns on items that cost less than $25. We have implemented this policy because the costs associated with processing returns on low-price items exceed the item value for all parties involved.

Products manufactured by these Vendors are Non-Returnable:

  • Accessibility Professionals (ACC) will not accept product returns
  • Access-Able (AA) does not accept product returns
  • Air Hawk (AIRH) does not accept product returns
  • Aqua Swivel (AQS) does not accept product returns
  • Bemis Independence (BEM) does not accept product returns
  • BLZ Technology Co, Ltd (BLZ) does not accept product returns
  • Intensive Therapeutics Inc (ITI) does not accept product returns
  • jFit (JFT) does not accept any product returns
  • HealthPedal (HEP) does not accept product returns
  • Kyrios Suit (KYR) does not accept product returns
  • LIFE Corporation (LFC) does not accept product returns
  • Mackworth USA (MAC) does not accept product returns
  • MedaCure (MCR) does not accept product returns
  • Meditrac (MTR) does not accept product returns
  • MJM International (MJM) does not accept product returns
  • MOBB Health Care (MOB) does not accept product returns
  • Precision Medical (PM) does not accept returns after the product package has been opened
  • RCAI - Restorative Care of America (RC) will not accept returns if the package has been opened
  • Responsive Respiratory (RRI) does not accept any product returns
  • Skil-Care (SKC) does not accept returns, due to the products being hygiene oriented single patient use products
  • The Independence Beds / Customatic Technologies (IND) does not accept product returns
  • Trionic (TNC) does not accept returns on any items
  • Tivasol (TIVI) does not accept returns on any items

Product Categories that are Non-Returnable:

  • Accessories/Parts/Replacement-Parts - (cannot be returned - special order item)
  • Custom Ordered Ramps - (cannot be returned - special order item)
  • Anything open, used, or tried-on - (cannot be returned)
  • Hygiene products / toileting products / bathroom products / body braces / foam cushions / wheelchair cushions / stockings / splints - Products that come in contact with the human body cannot be returned as they are single-use patient items per cross-contamination laws
  • Bed Mattresses, Low Air Loss & Alternating Pressure Mattresses - (cannot be returned - special order item)
  • CPAP machines / BIPAP machines - (cannot be returned)
  • Custom Wheelchairs - (cannot be returned - special order item)
  • Custom Strollers - (cannot be returned - special order item)
  • Hospital Beds - (cannot be returned - special order item)
  • Hoyer Lifts - (cannot be returned - special order item)
  • Lift Chairs - (cannot be returned - special order item)
  • Open Box Items - (cannot be returned as they are discounted and designated as final sale items)
  • Overlay Mattresses - (cannot be returned - due to hygiene laws)
  • Oxygen Concentrators - (cannot be returned - special order item)
  • Patient Lifts - (cannot be returned - special order item)
  • Raised Toilet Seats and Commodes - (cannot be returned - due to hygiene laws)
  • Shower Chairs and Bath Seats - (cannot be returned - due to hygiene laws)
  • Scooters - (cannot be returned - special order item)
  • Clinical furniture items - (cannot be returned - special order products)

Certain products are custom-built, special-order, or final sale per manufacturer policy and are non-returnable once an order is placed or production has begun. Examples include but are not limited to:

Fully electric or custom-configured hospital beds

Transfer Master branded products (all Transfer Master beds and accessories are final sale)

Bariatric or specialty beds with non-standard sizing

Adjustable or custom lift chairs with upgraded fabrics, heat and massage, PowerPillow, extended footrests, or non-standard controls

Icare branded products (all Icare beds and accessories are final sale)

Certain scooters, power chairs, and patient lifts with custom add-ons

Stairlifts, vehicle lifts, or other installation-based equipment

Parts that have been installed, assembled, or used

For hygiene and patient safety reasons, the following products are non-returnable once opened, even if unused:

Bath safety equipment (e.g., commodes, grab bars, shower chairs)

Mattresses, mattress overlays, or bed cushions

Slings, patient transfer aids, or other body-contact lifting devices

Seating products, support cushions, and backs

Any product that comes into direct contact with skin, bedding, or bodily fluids

Returned products that are eligible for refund are subject to a minimum 30% restocking fee. Restocking fees may be higher (up to 50%) for certain manufacturers or special-order items. Items that commonly carry restocking fees include but are not limited to:

Hospital beds and related bed parts

Lift chairs

Scooters and power wheelchairs

Standard manual wheelchairs (excluding custom-built, which are non-returnable)

Rehab shower commode chairs

Parts and accessories

REFUND TIMELINE

Refunds will be processed only after the item is received, inspected, and approved.

Please allow up to 14–30 business days from receipt for inspection and refund processing.

Refunds may take 1–2 billing cycles to appear on your credit card statement.

Refunds will be issued minus the restocking fee, our original shipping cost (if your order included free shipping), any prepaid return shipping costs, and payment processor fees (typically 2.9% + $0.30).

CANCELLATIONS

Orders may be cancelled within 8 hours of placing the order, provided the order has not already entered fulfillment.

After the initial 8-hour window, your order is considered in fulfillment and may be subject to a 30% cancellation fee if cancellation is still possible.

Transfer Master beds, hospital beds, and other custom medical equipment cannot be cancelled once production has begun per manufacturer policy.

Once an order has entered fulfillment, standard return policies and restocking fees apply if the item is eligible for return.

WEBSITE ACCURACY AND PRICING ERRORS

We make every effort to ensure product descriptions, dimensions, images, and prices are accurate. However, if a pricing error occurs, we will promptly notify affected customers. MedShop Direct reserves the right to cancel orders or modify quotes if substantial database pricing errors are discovered.

Products may vary slightly in design or color from website images due to manufacturer upgrades, modifications, or new version releases. Unless product functionality is directly impacted, refunds will not be issued for minor aesthetic variations.

All prices are subject to change without notice.

COLOR ACCURACY DISCLAIMER

Due to variations in computer monitors and display settings, color samples may appear different on various devices. We cannot guarantee that colors displayed on your screen accurately represent the actual product colors. We recommend ordering fabric samples when available for color-critical purchases. Even physical samples may have minimal variations from the finished product per manufacturer specifications.

PROTECTION PLANS

Protection Plans are non-refundable once the item has been delivered. Please carefully review Protection Plan terms and conditions before purchase.

CREDITS

Approved refunds will be issued to the original payment method.

If you paid by check or money order, refunds will be issued by check within 30 days.

QUESTIONS

If you have any questions about this policy or wish to request a return: support@medshopdirect.com 833-499-4450

POLICY UPDATES

MedShop Direct reserves the right to update this policy at any time to reflect manufacturer requirements and industry best practices. By placing an order, you acknowledge and agree to these terms.

WE PRICE MATCH

If you find a better price anywhere let us know and we will price match. Prices must include shipping. 

White Glove Delivery

White Glove Delivery requires additional time beyond our standard 4-7 business day shipping window. Once your order arrives at the specialized White Glove facility, it undergoes a 2 business day intake and processing period, after which they will contact you directly to schedule your delivery appointment. From there, please allow an additional 5-7 business days, which can occasionally extend to 8 business days depending on scheduling and logistics.

This entire process operates outside of MedShop Direct's direct control. What we do control is actively monitoring every White Glove order and escalating on your behalf if anything falls outside of the expected timeframe. We want to make sure you're taken care of every step of the way.



For Questions contact Operations@MedShopDirect.com

Bulk Orders and Tax Exemption - Call 833-499-4450

Need to purchase in Bulk? Call us to set up discounts and tax free exemptions 833-499-4450


*Excludes some Brands

WARNING - CALIFORNIA PROPOSITION 65

WARNING: Certain products sold on Medshopdirect.com, operated by OAS GLOBAL LLC, contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.

This warning is being provided to our customers in compliance with the California Safe Drinking Water and Toxic Enforcement Act of 1986, commonly known as Proposition 65.

Proposition 65 requires businesses to provide clear and reasonable warnings before knowingly and intentionally exposing anyone to a listed chemical. Many naturally occurring and synthetic chemicals, including those found in everyday household products, foods, drugs, and supplements, are on the Proposition 65 list.

The products we sell from manufacturers such as GF Health Products, Inc. and others may contain or expose consumers to one or more of these listed chemicals. For example, certain medical equipment, devices, or supplies may contain phthalates, lead, BPA, or other chemicals that require a warning under Proposition 65.

Why is this warning on our site?
We are providing this warning because we believe in transparently informing our customers. By law, we are required to pass on the Proposition 65 warnings provided by our suppliers. The presence of a warning does not mean that a product is in violation of any product safety standards or that the product is unsafe. The warning level is set to be highly protective, and the risk from exposure to these chemicals can be significantly lower than the warning level.

For More Information:
For more detailed information on Proposition 65, please visit the official California Office of Environmental Health Hazard Assessment (OEHHA) website at: https://oehha.ca.gov/proposition-65.

If you have specific questions about a product, please check the product's original packaging and labels, which also contain the required warning, or contact the product's manufacturer directly.

This notice serves as a general warning for products sold on Medshopdirect.com that are subject to Proposition 65 requirements. For specific concerns, please contact us.

Medshopdirect.com (OAS GLOBAL LLC)
 support@medshopdirect.com]

Starsleep Orin Warranty & Returns

STARCCI provides a warranty to the original purchaser, guaranteeing the absence of any material defects for a specified period:
• ten years on the bed frame.
• three years on the drive system.
• one year on wood products and remotes.

STARCCI’s obligation under this warranty is expressly limited to supplying replacement parts for or replacing, at its option, any product that, at the sole discretion of STARCCI, is found to be defective. This warranty does not cover failure due to negligence, accident, deliberate abuse, installation not following the company’s instructions, or failure to follow maintenance instructions.
 
If replacement parts are shipped out, it is the responsibility of the buyer to hire a local technicial. All labor costs are not covered. 
 
In regards to returns. STARCCI will only accept a return if the bed is unopened. STARCCI cannot pickup any bed once it is open, assembled and used. Authorization  before a return can be processed is required.. If a return is accepted, you will be given a refund of your purchase amount minus 25% restocking fee. If you added White Glove Delivery then this amount is non refundable. If you received Free Shipping as is the standard across all orders at MedShopDirect.com, then the original shipment fee of $350 will be deducted from your total refund amount. You are free to ship the item back using your own provider. If Starsleep manages shipment, the freight cost of $$350 to $383 will be deducted from the total refund.

Important Safety & Use Notice

Important Safety & Use Notice
This bed must be used and installed exactly as designed by the manufacturer. It is not intended to be lifted, elevated, or modified in any way, including placing objects under the legs or frame.

Any modification, improper use, or use of unapproved accessories may create a safety risk, cause the bed to malfunction, and void the manufacturer’s warranty.

The manufacturer and MedShopDirect.com (OAS Global LLC) assume no responsibility for injuries or issues resulting from misuse or modification. Please refer to the user manual for complete safety and warranty details.

Real Home SetUp

StarSleep Orin Adjustable Bed 9-in-1 Bed for Seniors

Effortless Independence

Sit up, stand, or rest — all at the touch of a button.

Luxury That Cares

Stylish design meets medical-grade comfort.

Comfort, Elevated

Massage. Heat. Custom positioning.

Ready in Minutes

Designed for easy setup — no special tools required.

Senior woman seated upright on Starsleep Orin rotating hospital bed with integrated mattress and massage function, shown in assisted rotation position for safe transfers in home setting.

Live Independently. Move Freely. Sleep Comfortably.

The Orin Rotating Adjustable Bed is a premium homecare solution designed to deliver exceptional comfort, independence, and personalized support. With effortless head and foot adjustments, users can find their ideal position for sleeping, reading, or relaxing — all at the touch of a button.

Whether you're looking to improve sleep posture, ease physical tension, or enjoy greater flexibility throughout the day, the Orin adapts to your needs. Its intuitive design makes it the perfect choice for anyone who values comfort, autonomy, and a better night’s rest.

A hand presses on the soft, white surface of the Starsleep Orin Rotating Bed—ideal for luxury adjustable beds. A water & stain resistant symbol and text are shown in the top left corner.

Where Comfort Meets Restful Sleep

Optional Comfort Accessories
For enhanced hygiene and comfort, we offer a sheet set specifically tailored to fit both the main and foot mattress sections.

An optional fluid-proof mattress protector is also available to safeguard your bed against spills and wear — ensuring long-lasting cleanliness and peace of mind.

A senior woman relaxing in the Orin Star Sleep rotating medical bed. She is sitting up comfortably using her smartphone while the headrest is elevated. The image showcases the bed's modern grey upholstery, plush side rails, and dual wired remote controls in a home bedroom setting.

Evolving Comfort: What’s New with Orin

The latest Orin Smart Rotating Bed from StarSleep features a reinforced frame and upgraded actuators, delivering smoother motionenhanced stability, and long-lasting performance for everyday use.

We’ve also introduced new round, flat footplates that offer improved support and a more balanced sleep surface. Installation is simple and secure — requiring only a standard 10mm Allen wrench.

The redesigned ergonomic remote control fits comfortably in the hand, with softer, more responsive buttons for effortless operation day or night.

Key Features

One-Click Control

Getting in and out of bed just got easier. With a single touch, the Orin gently rotates 90 degrees to bring you right to the edge, making daily transfers feel safer and much more manageable.

This setup places you in the ideal ergonomic position to transition safely to a walker or wheelchair with minimal effort.

Air Massage with Heating Option

The Orin features a built-in massage and heating system designed to ease aches and improve circulation. With four independently controlled airbags tucked inside the mattress, you can choose from three soothing modes to find your perfect level of relaxation. The waist airbags even doubles as extra lumbar support.

For your peace of mind, the airbags will automatically stop running after 45 minutes, while the heating function (provided by a 29V heating pad) will automatically stop after running continuously for 60 minutes.

German Technology - Efficient, Silent, Safe & Stable

< 50dB Low Noise
> 25000order Durable
> 375 lbs. Load-Bearing
Flame Retardant Medical Standard
Ensures Normal Use During Power Outage

Spine-Protecting High-Density Mattress

Designed to fit every body type, the Orin offers a breathable,
whisper-quiet rest that stays still even when you don't. Experience an
instant shift in your sleep quality from the very first night.

WHITE GLOVE DELIVERY

How long will my delivery take?

Step-by-step timeline of your order

1

Order Processing

Your order is confirmed and prepared for shipment from our warehouse. For orders received before 3:00 PM Central Standard Time, processing begins the same business day.

1 – 2 business days
2

Standard Shipping

Your order leaves our warehouse and travels to the specialized White Glove facility.

4 – 7 business days
3

Intake & Processing

Your order arrives at the White Glove facility where it is inspected and prepared for final delivery.

2 - 3 business days
4

Scheduling Contact

The White Glove team will contact you directly to schedule your delivery appointment at a time that works for you.

Included in step 3
5

Scheduled Delivery

Your product is delivered with White Glove service on the agreed date. May occasionally extend to 8 business days depending on scheduling and logistics.

5 – 7 business days
Estimated total time with Standard Shipping (incl. processing) 6 – 10 business days
Estimated total time with White Glove Delivery (incl. processing) 12 – 16 business days

MedShop Direct actively monitors every order and escalates on your behalf if anything falls outside the expected timeframe. We've got you covered every step of the way.

Operations@MedShopDirect.com

Rotating Hospital Bed with Mattress & Massage for Seniors | Starsleep Orin Rotating Bed

Rotating Hospital Bed with Mattress & Massage for Seniors | Starsleep Orin Rotating Bed

(18)
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Adjustable Rotating Bed for Seniors | Sit to Stand Lift Bed | Independence Bed

Adjustable Rotating Bed for Seniors | Sit to Stand Lift Bed | Independence Bed

(13)
SHOP NOW
Price
$4,299.00
$3,999.00
Primary Function
Rotating adjustable bed with integrated mattress, massage & heating
Sit-to-stand adjustable bed with 90° rotation & lift assist
Weight Capacity
375 lbs
500 lbs
Rotation Feature
One-touch 90° rotation for safe transfers
90° rotation to aid sit-to-stand transfers
Massage function for pain relief
X
Heating function (stiffness, arthritis)
X
Rail covers available
X
Safety rails / side support
Adjustable sideboards with safety belt included
Removable & movable side arms, underbed safety light
Mattress details
Mattress included; breathable air‑fiber design optimized for airflow and to work with massage and heat.
Premium memory foam mattress included, designed to conform to the body and relieve pressure points.
Ideal user profile
Best if the senior is very fragile, high fall‑risk, has significant pain and the family wants the most advanced home‑care bed (rotation + lift + massage + heat + monitoring).
Best if the senior can still stand with some help, wants to get in and out of bed with less or no assistance, and values comfort and simplicity over extra tech features.

Customer Opinions

Med shop Direct really stayed on top of our hospital bed order. We ran into some shipping challenges and they made every effort to meet the challenges. We were very pleased with the installation and follow up. Ivan communicated each day on the order and expectations. We are pleased with the product as well.

Tracy

I can’t say enough good things about medshopdirect.  Polite, professional, and they kept me updated every step of the way. Omar was very sweet and then Ivan kept me updated with the delivery and installation. I also saved 10% which came out to a few hundred dollars :) I don’t leave many reviews but I think more people should know about them.

Jessica Perales

Omar is very polite and efficient. He goes out of his way to get the customer what they need and want as soon as possible. He made himself available to answer our many questions and guided us through the entire process from ordering to delivery and assembly of the bed. The bed was quite comfortable.

Sharan Harper

Frequently Asked Questions

Should I select the Left Turn or Right Turn?

The exit side is based on the user's perspective while lying on the bed facing up. If the user will exit or transfer toward their left side, choose Left Turn. If they'll exit toward their right side, choose Right Turn. Consider the bedroom layout, the position of the wheelchair or walker, and which side the caregiver will assist from.

What is the weight capacity?

The Orin Bed supports up to 375 lbs maximum. For optimal long-term performance of the rotation and lift mechanisms, we recommend a user weight of 300 lbs or under. The minimum user requirements are 4'9" in height and 88 lbs in weight.

Is the mattress waterproof?

The included 4D Air Fiber mattress and sheets are not waterproof by default. However, we offer a dedicated Waterproof Mattress Cover designed specifically for the Orin Bed that provides full fluid-proof protection ideal for long-term care situations. We strongly recommend adding it to your order to extend the life of your mattress.

Can this bed be used if I have limited mobility or need caregiver assistance?

Yes, the Rotating Hospital Bed with Mattress & Massage is ideal for those with limited mobility, chronic conditions, or anyone who needs assistance getting up safely from bed. The controlled transitions and rotation feature significantly reduce the need for caregiver lifting.

What safety features does the Orin Bed include?

The Orin Bed includes multiple layers of safety: two removable side rails (27.5" × 11.8") to prevent falls, an integrated safety belt to keep the user securely positioned, a high-strength steel frame with anti-corrosion coating, and flame-retardant materials meeting medical-grade standards. The bed also continues to function during power outages for uninterrupted care.

What are the dimensions and adjustability of the side rails?

The side rails measure 27.5 x 11.8 inches and extend 27.5 inches above the mattress. They can be raised, lowered, or removed as needed.

Can patients with dementia use the Orin Bed?

Yes, the Orin Bed is especially well-suited for seniors living with dementia. Traditional bed transfers can cause confusion, agitation, and resistance in dementia patients, increasing the risk of falls and injury for both the user and the caregiver. The Orin Bed's one-touch 90° rotation simplifies the entire transfer process into a single, gentle motion reducing disorientation and making the experience calmer and more predictable. The removable side rails help prevent wandering and falls during nighttime confusion episodes, while the integrated safety belt keeps the user securely positioned.

Will the Orin Bed fit in a standard bedroom?

Yes. At 39" wide, the Orin Bed fits comfortably in most standard bedrooms and can even be placed alongside another bed for couples. Make sure to allow adequate clearance on the exit side for the 90° rotation we recommend at least 40" of open space on the rotation side for safe and smooth transfers.

How long does delivery take and does it ship with tracking?

This adjustable rotating bed ships for free anywhere in the contiguous United States and usually arrives within 5 to 7 business days with standard shipping. If you opt for white glove delivery (full professional assembly of the Orin Bed, and removal of all packaging materials), there will be an additional cost, and it will take about 5 to 8 days, with tracking information provided after your purchase.

What warranty does the Orin Bed come with?

The Orin Bed includes a comprehensive multi-tier warranty: a full 1-year warranty covering all parts against defects in materials and workmanship (repair or replacement at no cost), a 3-year warranty on the motor (replacement provided; purchaser covers shipping), and a 10-year warranty on the steel frame (replacement provided; purchaser covers shipping). The remote control, battery, and wood components are covered under the 1-year warranty.