The mattress itself is fantastic.. wide, supportive, and helps with healing. Our patient is over 500 lbs and this holds him well with no sagging. Took one star off because setting it up wasn’t super straightforward at first. But once it's going, it’s smooth. No noise, no more skin issues.

i didn’t know a mattress could make such a big difference. we had my mom on foam before and her sores kept getting worse. with this one, after just two weeks the nurse said her back looked better. easy to use once you figure out the settings. not cheap, but really works.

Picked this up for my uncle who’s in long-term care at home. Wasn’t sure what to expect, but it works great. Setup was simple, pressure alternates like it should, and it’s helped reduce skin breakdown. One star off because I wish it had a little quieter motor, but it’s not a dealbreaker. Overall, great for what we paid.

The 42" width helped stop the hip sores my brother had. It's also firm but does adjust and he sleeps better. Just be prepared: it's big and heavy, so getting it up and set takes some doing. Still giving 4 stars because it's obviously making a difference and is quiet running, but I had trouble handling it by myself

My husband has diabetes and had a stage 4 sore on his lower back. We got this mattress on a recommendation from his wound care nurse. The low air loss and heel relief made a noticable change in just a few days. It’s not a fancy brand name, but it performs like one. Also suprisingly silent and low maintenance

We had my brother on a standard 36inches mattress and it was honestly making things worse. He’s a larger guy and was getting pressure sores on his sides. This one gave him room to actually rest without parts of his body hanging off. The difference in comfort and healing was noticeable after a few days. Totally worth.

Omar was extremely helpful in meeting our needs. I recommend MedShop Direct.

We were overwelmed with options but this one stood out cuz of the automatic settings. We didnt have to fiddle with weight numbers or pressure stuff. It just knows, which made things so much easier. My moms diabetic and the heel relief has been amazing - no redness or pain like before. Worth the higher price for the peace of mind tbh.

my mother is bed ridden and have built up fluid in her lungs due to staying in one position for to long.. this rotates gently and adjusts when she's sitting up as well. she's been more alert and coughing less since we got it. i was nervous about the price but it’s already proven itself.

Bought for my grandpa who has a lot of skin issues + diabetic feet. This mattress helps a lot with the heel area and he says it’s comfortable. I didn’t have to do anything crazy to set it up, it just adjusted on its own. Way better than the manual ones we used before, def recommend if you can afford it.

We had our uncle on a narrow bed before and it just wasnt working. This wider mattress gave him room and stopped the skin damage on his hips. Pressure relief is very even and low air loss keeps him cool. He sleeps through the night now which never used to happen.

yeah this ain't the fanciest one out there, but when my mom needed one fast, we got this. took a bit to figure out the settings, but once we did, it kept her skin protected and really helped with her pressure sores. for $475, this was worth every penny. if you're on a tight budget but want something that actually helps, this is it

got this for my dad whos bed bound. i dont know much about these kind of beds but this one pretty much ran itself. it just adjusts on its own. his heels were always red before but now they’re fine, and i read that was a feature of this mattress. it's also a bit heavy but worth it. cover is nice too, not plasticy.

The mattress definitely helps with wound healing, no question. My uncle's stage 2 sores were getting worse before this. The only reason I gave 4 stars is because I had to learn how to switch between modes. Once I figured it out, it worked great, but the learning curve might be tough if you’re not used to this kind of equipment.

My mom was using another brand before but too noisy and she hated it. This one much better, quiet and smart. It change pressure by itself depending on her weight, very helpful. I like the cover too, soft and easy to clean. Very happy with it

We were having trouble keeping up with turning my dad a few hours at a time, not to mention overnight. This mattress feels like having an extra pair of hands. The rotation feature has been a game-changer not only for pressure relief but also breathing. He had the early signs of pneumonia and I believe this helped cleared his lungs. Quiet, consistent and every penny worth.

As a home caregiver, it was just me at night. Turning my brother every 2 hours was not realistic. And this took that stress off my shoulders. It moves him just enough to keep his chest clear. He sleeps better now, and honestly so do I.

If you're in a pinch and need something dependable, it’s solid. The air cycles keep the pressure off my grandma’s back, and she’s more comfortable than she’s been in weeks. Controls are old-school but I actually prefer that. You just have to know what you're doing and it’ll serve you well.

This mattress has solid feature, auto weight detection is very useful, especially if patient weight changes. Has a nice function when their sitting upright. Just know it’s a premium product at a premium price, but if you’re caring for someone long-term, it’s a worthy buy

My dad needed an alternating pressure mattress ASAP after a hospital stay, and we couldn’t wait for insurance approvals. This one was in our budget and came quick. It’s basic, but it does what it needs to. The pressure settings are manual, which actually made it easier for us to understand and adjust for him. Not fancy, but reliable and gave him comfort he wasn’t getting from a regular mattress.

The mattress does what it’s supposed to... it helps w pressure and supports healing. My dad’s ulcers haven’t gotten worse, which is a win. It's not a luxury unit, but for the price, it’s fair. It has a lot of modes just don’t expect a plug-and-play experience.You’ll need to adjust settings manually but once it’s set it runs fine. Good for people on a tighter budget who still need something that works.

the mattress itself is amazing. setup was easy and we didn’t have to guess any settings. i like that it detects weight and adjusts itself. my husband has diabetes so the heel support feature gave me extra peace of mind.

need something fast so i order this mattress and it shipped already the next day. not hard to set up. i can adjust it which is helpful. super comfy and you will not get sore. not hospital grade but def good enough and affordable. if you just need a nice mattress, this works

Our facility got one of these for a patient with reduced mobility and respiratory issues. The lateral rotation has helped reduce secretions and his oxygen stats have improved. Only downside - it’s bulkier than expected. So make sure you’ve got enough clearance around the bed. Otherwise, no complaints

if you tired of figuring out pressure settings like I was, get this one. just plug it and it figures out the rest. thre's a feature that helps when my uncle sitting up watching TV. haven’t had any problems so far, works good and he sleeps better.