Contact us
1801 Main Street Ste 1300 Houston, TX 77002
Contact us
1801 Main Street Ste 1300 Houston, TX 77002
Step-by-step timeline of your order
Your order is confirmed and prepared for shipment from our warehouse. For orders received before 3:00 PM Central Standard Time, processing begins the same business day.
1 – 2 business daysYour order leaves our warehouse and travels to the specialized White Glove facility.
4 – 7 business daysYour order arrives at the White Glove facility where it is inspected and prepared for final delivery.
2 - 3 business daysThe White Glove team will contact you directly to schedule your delivery appointment at a time that works for you.
Included in step 3Your product is delivered with White Glove service on the agreed date. May occasionally extend to 8 business days depending on scheduling and logistics.
5 – 7 business daysMedShop Direct actively monitors every order and escalates on your behalf if anything falls outside the expected timeframe. We've got you covered every step of the way.
FREE GROUND SHIPPING
Once your order is placed, we will pre-authorize your credit card and you should receive a confirmation that your item has shipped within 5-8 business days with a tracking number. In the event there will be a delay we will reach out to you with a timeline. If you do not hear from us within that time please email us at support@medshopdirect.com
Please view the states we ship Free to:
Maine, New Hampshire, Vermont, Massachusetts, Rhode Island, Connecticut, New York, Pennsylvania, New Jersey, Delaware, Maryland, Virginia, West Virginia, North Carolina, South Carolina, Georgia, Florida, Alabama, Mississippi, Tennessee, Kentucky, Ohio, Indiana, Illinois, Michigan, Wisconsin, Minnesota, Iowa, Missouri, North Dakota, South Dakota, Nebraska, Kansas, Montana, Wyoming, Colorado, New Mexico, Washington, Oregon, California, Nevada, Utah, Idaho, Arizona, Oklahoma, Texas, Arkansas, Louisiana.
Currently we do not export internationally nor fulfill orders outside of the
mentioned 48 states.
If you find a better price anywhere let us know and we will price match. Prices must include shipping.
White Glove Delivery requires additional time beyond our standard 4-7 business day shipping window. Once your order arrives at the specialized White Glove facility, it undergoes a 2 business day intake and processing period, after which they will contact you directly to schedule your delivery appointment. From there, please allow an additional 5-7 business days, which can occasionally extend to 8 business days depending on scheduling and logistics.
This entire process operates outside of MedShop Direct's direct control. What we do control is actively monitoring every White Glove order and escalating on your behalf if anything falls outside of the expected timeframe. We want to make sure you're taken care of every step of the way.
For Questions contact Operations@MedShopDirect.com
Need to purchase in Bulk? Call us to set up discounts and tax free exemptions 833-499-4450
*Excludes some Brands
WARNING: Certain products sold on Medshopdirect.com, operated by OAS GLOBAL LLC, contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
This warning is being provided to our customers in compliance with the California Safe Drinking Water and Toxic Enforcement Act of 1986, commonly known as Proposition 65.
Proposition 65 requires businesses to provide clear and reasonable warnings before knowingly and intentionally exposing anyone to a listed chemical. Many naturally occurring and synthetic chemicals, including those found in everyday household products, foods, drugs, and supplements, are on the Proposition 65 list.
The products we sell from manufacturers such as GF Health Products, Inc. and others may contain or expose consumers to one or more of these listed chemicals. For example, certain medical equipment, devices, or supplies may contain phthalates, lead, BPA, or other chemicals that require a warning under Proposition 65.
Why is this warning on our site?
We are providing this warning because we believe in transparently informing our customers. By law, we are required to pass on the Proposition 65 warnings provided by our suppliers. The presence of a warning does not mean that a product is in violation of any product safety standards or that the product is unsafe. The warning level is set to be highly protective, and the risk from exposure to these chemicals can be significantly lower than the warning level.
For More Information:
For more detailed information on Proposition 65, please visit the official California Office of Environmental Health Hazard Assessment (OEHHA) website at: https://oehha.ca.gov/proposition-65.
If you have specific questions about a product, please check the product's original packaging and labels, which also contain the required warning, or contact the product's manufacturer directly.
This notice serves as a general warning for products sold on Medshopdirect.com that are subject to Proposition 65 requirements. For specific concerns, please contact us.
Medshopdirect.com (OAS GLOBAL LLC)
support@medshopdirect.com]
Orders may be canceled or changed only with Supplier's written consent. No Deliverable may be returned without a Returned Merchandise Authorization (RMA) number issued by Supplier. Authorized non-warranty returns are subject to a minimum 25% restocking fee and must be in full case quantities, unexpired, in original unopened packaging, and saleable condition. Discontinued or custom products are non-returnable. Purchaser bears all return-freight costs. Credit for authorized returns will be issued only after Supplier's inspection and acceptance of returned goods.
Portable Office Based Anesthesia Machine | Infinium OBA-1
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